Summary of Procedure
This document is provided as guidance for third parties who wish to file a formal complaint against a Certified Public Accountant (CPA), Public Accountant (PA), or Firm licensed by the Alabama State Board of Public Accountancy (Board), or a CPA who is licensed in another state and engaged in the practice of public accounting in the state of Alabama, in accordance with Act 2009‐620. A complaint must be a violation of the Public Accountancy Act of 2003 (Code of Alabama 1975 §§ 34‐1‐1 through 34‐1‐22) and the Alabama State Board of Public Accountancy Administrative Code Chapter 30.
Please provide as much of the following information as possible:
- The complaint or request should be submitted on the official Alabama State Board of Public Accountancy Complaint Form. The Board will not take action on oral and/or anonymous complaints.
- Provide your name, complete mailing address, and preferred telephone number with area code.
- Provide names, addresses and daytime telephone numbers of any other person (or business entities) that have been harmed or may have relevant information.
- Provide the name of the CPA, PA, or Firm along with an address and telephone number.
- Provide a description of the way the CPA, PA or Firm has harmed you or violated Board Statutes or Rules.
- Indicate the specific items or actions that were done improperly.
- Describe the evidence that is available and provide copies of any pertinent documents from the CPA, PA, or Firm including, but not limited to, emails, invoices, reports, tax returns, financial statements, correspondence, contracts, agreements, or any other documents in support of your complaint. You should retain all emails and originals of these documents.
- Provide the name, address, and daytime telephone number of any witness or witnesses that could provide testimony.
- If you have a signed engagement agreement with the accountant, a copy should be provided.
- By signing the complaint form, you agree that the information supplied in response to the questions above can be disclosed to the CPA, PA, or Firm in connection with the Board’s investigation.
We will acknowledge your complaint after it is received; however, unless additional information is required we may not contact you until the complaint is resolved. Depending on the complexity of the complaint, it may take several months to resolve your complaint.
Please note: If the complaint is about the amount of fees charged for services, this Board will not be able to help you. Contractual matters between the accountant and client are covered under civil law and are not under the Jurisdiction of the Alabama State Board of Public Accountancy. If the complaint is made about the retention of client records after a written demand was made for them, please provide the detailed list of the client’s records that have been retained and a copy of your written request for the records.
Complaint Procedures
This process is provided as guidance for third parties who wish to file a formal complaint against a CPA or PA, licensed by the Alabama State Board of Public Accountancy, or a CPA who is licensed in another state and engaged in the practice of public accounting in the state of Alabama, in accordance with Act 2009-620.
All complaints received by the Board must be in writing. The Board will not take action on oral and/or anonymous complaints. A complaint must be a violation of the Public Accountancy Act of 2003 (Code of Alabama 1975 §§ 34-1-1 through 34-1-22) and the Alabama State Board of Public Accountancy Administrative Code Chapter 30.
To submit a formal complaint, please choose the method you would like to use below by clicking the appropriate button. You may choose between an online form (below), a fillable PDF form or a standard blank PDF form. (If you do not see the PDF forms, make sure you allow pop-ups for this page.)
